return policy

What is SOCCER & MORE's policy on returns and exchanges?

We understand that occasionally you may have to return something to us for a variety of reasons and to make it easier we have a no-hassle return and exchange policy.

If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition and if sold as a set (i.e. warm-up pant and jacket) it must be returned as a set. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return. If we sent you the wrong item in error, we will, of course, pay the shipping costs. We ship all exchange orders back to you for FREE (Priority Mail or ground service) in appreciation of your business with us.

Where do I send Returns?

Please remember to completely fill out the returns section of the invoice you received with your package and ship your return package either UPS or insured US Mail (remember to keep your receipt and tracking number) to:

SOCCER & MORE

9959-A w 143rd st

ORLAND PARK, ILLINOIS 60462

ATTENTION: RETURNS

(We cannot be responsible for packages lost en route to our company.)

Please understand that we cannot accept COD's or packages marked "Bill Recipient" and please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.